News from Josefsheim Bigge

BEST Quality Project

Quality of social services – what does that mean in Greece, Lithuania, Northern Ireland or Germany? Which quality management systems are available in these countries? What do they specialise in? What can be standardised throughout Europe? These questions will be addressed by a project team composed of seven partners from four countries. The project team held a kick-off meeting in Germany at the Josefsheim Bigge. “Quality management is a big issue with social organisations. However, a Europe-wide comparison of the systems used by social service providers has not existed up to now”, explains Martin Künemund, project manager at Josefsheim Bigge. “We intend to make this comparison.”

The project partners have currently developed a matrix which enables them to compare individual QM systems. This matrix may be viewed on the project website under: www.best-quality.eu.

If you wish to be kept up-to-date on the BEST Quality Project then please take a look at the newsletter. The first edition can be found under: http://www.best-quality.eu/105.html.

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