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Implementation of Quality Assurance

in VET & Social Services for people with disabilities

Information Seminar

 

9-10 December 2009, Brussels, Belgium

 

 

Quality of services has been one of the cornerstones of the EPR policy since its foundation. The concept of quality is a key demand in the national approach of the social sector and in the EU policy by promoting the modernisation of the social sector. The debate on quality at the European and National level is still an actual debate for all NGOs in the social sector and the Vocational Education and Training sector.

 

However the quality of the services will not be improved by solely debating and defining policies. Quality systems must be implemented in the organisations of social services providers.

 

That is the reason why EPR offered to its members the possibility to attend an information seminar on the implementation of Quality Assurance in Rehabilitation Services. The seminar took place on 9 and 10 December 2009, at the Ibis Hotel Brussels Centre Ste Catherine, in Brussels, Belgium.

 

The seminar was attended by 20 participants from all over Europe, and featured presentations on quality and workshops with concrete tools to successfully implement quality requirements and quality systems in social services and VET services for people with disabilities.

 

 

Seminar Programme

 

 

Presentations 

 

 
Introduction: a European approach to quality - Jan Spooren, the European Platform for Rehabilitation

 
Promoting Quality in the Organisations - José Figueiredo Soares,  Portuguese Association for Quality

 
Creating Involvement and Commitment of staff - Michael Crowley, Rehab Group


Key success factors in implementing quality - Jean-Claude SCHREPFER, Centre de Réadaptation de Mulhouse


Future trends in quality assurance in SSGI  - Guus van Beek, EQUASS

 

 

Parallel workshops


Successful preparation for external auditing - Karl-Wiggo Jensen, Durapart AS, Andreas Tømmerbakke, AVRE


Systematic self-evaluation as tool for quality developement - Guus van Beek, EQUASS 

 

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