Home > ONLINE CAMPAIGN 2025: Quality of Life and Quality of Services

In 2025, EPR launched an online campaign to highlight how high-quality services directly impact and lead to a better quality of life of people with disabilities. It aimed to inform and equip service providers with some of the available tools that support the meeting of high standards in service delivery, and that reflect the user’s feedback and experience. To achieve this goal, we developed and disseminated several infographics on this theme across our social media platforms, using the hashtag #InclusionMatters. Explore the graphics below:

1. European Framework on Social Services of Excellence for persons with disabilities
1. European Framework on Social Services of Excellence for persons with disabilities
1. EPR Recommendations for a successful Framework
2. High-Quality Services for persons with disabilities
2. Challenges to delivering high-quality services
2. Quality Assurance Systems
3. EQUASS Quality Assurance Framework and certification system
3. EQUASS assessment criteria
3. EQUASS services
4. QIAT: Quality-of-life impact assessment tool
4. Features of QIAT
4. QIAT versions for service users
5. WHO compilation of good practices on disability-inclusive health services
5. Objectives of WHO good practices
5. WHO recommendations for Member States
6. AI & the EU AI Act
6. AI risk categories
6. AI systems supporting people with different abilities
7. EPR members’ good practices of improving quality of services with AI
7. KLARA.AI: platform for inclusive recruitment
7. Pathway Companion for social inclusion at school
8. Fondazione Don Gnocchi (Italy) key actions for adopting AI in an organisation