EPR Study 2021: Service provision for people with disabilities during COVID-19

The idea of the study was to understand what ensured services for people with disabilities and mental health conditions worked well during the time of the COVID-19 pandemic.

EPR wanted to find changes that were made to the services for labour market and social inclusion and new ways that they were provided which were made because of COVID-19. One example is that we wanted to see how services were moved online instead of taking place face-to-face.

We were interested to find out how these changes were made together with the service users. We wanted to know if they actually helped the users to continue their training and to achieve their goals to improve work-related skills or and improve their lives and living skills. We write about what we call “programmes” in this study. This is a word that describes the services or new ways of doing things.

EPR Study Prize 2021