Insights, Recommendations and Good Practices for Quality Services

EPR believes that quality of services is a fundamental issue in service provision. When services are not of a high enough quality, they may not meet the needs that they aim to meet, or even create more needs. Inadequate quality services can negatively impact a person’s quality of life, but also their dignity and human rights. Consequently, it is of utmost importance that services in the social sector are of a high quality.

Read the full paper here.